Microsoft and IBM’s cloud revenue jumped 164% and 82% respectively in Q2 according to the Synergy Research Group posted (full article: http://www.startribune.com/business/270074311.html). I like Amazon. We use Amazon. However as a cloud application provider ourselves we like having options so it is good news that there is more of a balance. This simply validates that more players are scaling their solutions across different technologies on the back end. But the question remains how are players going to remotely support customers whose local infrastructure still breaks all the time?